{"Status":true,"Message":"","Response":{"post":{"postuid":"b20da086-b512-4e6b-896d-5bc607694137","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"fc6490ac-7527-4f49-b06e-46f701280e85","title":"Dashboard","slug":"article/dashboard","html":"\u003Cp\u003EWhen you first start using HelpGuides, opening a project will take you to the Content tab. Once you\u2019ve published content and your articles begin collecting metrics, you\u2019ll automatically be directed to the project Dashboard instead.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022997\u0022 data-height=\u0022623\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/fc6490ac-7527-4f49-b06e-46f701280e85/891e3fb4-3ce2-45a0-9d96-84b9a911e88b.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThe dashboard provides quick access to all of your articles along with graphs to help you understand how your article views.\u003C/p\u003E\u003Ccite class=\u0022important\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EImportant\u003C/span\u003E\u003Cp\u003ESome of these reports are not shown if there is no data for a given dashboard.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022article_views\u0022\u003EArticle Views\u003C/h2\u003E\u003Cp\u003EThis provides a graphed view of views for all of your articles.\u003C/p\u003E\u003Ch2 id=\u0022article_metrics\u0022\u003EArticle Metrics\u003C/h2\u003E\u003Cp\u003EThis includes the total number of published articles as well as some metrics around the age of your published articles.\u003C/p\u003E\u003Ch2 id=\u0022most_viewed_articles\u0022\u003EMost Viewed Articles\u003C/h2\u003E\u003Cp\u003EThe top 10 most viewed articles. This gives you an idea of which articles are most popular.\u003C/p\u003E\u003Ch2 id=\u0022least_viewed_articles\u0022\u003ELeast Viewed Articles\u003C/h2\u003E\u003Cp\u003EThe top 10 articles with the least amount of views. This gives you insight into which articles may be underperforming.\u003C/p\u003E\u003Ch2 id=\u0022recent_searches\u0022\u003ERecent Searches\u003C/h2\u003E\u003Cp\u003EProvides insight into recent searches performed along with the keyword or phrase that was searched for. This can help provide insight into popular topics are areas that customers may be having problems with.\u003C/p\u003E\u003Ch2 id=\u0022search_none_helpful\u0022\u003ESearch None Helpful\u003C/h2\u003E\u003Cp\u003EWhen search results are returned an option \u0022None Helpful\u0022 button is shown. When clicked, this logs and is reported here. This provides insight into searches that didn\u0027t return the expected results or the user was unable to find an answer to their problem.\u003C/p\u003E\u003Ch2 id=\u0022helpful_articles\u0022\u003EHelpful Articles\u003C/h2\u003E\u003Cp\u003EArticles that readers marked as helpful.\u003C/p\u003E\u003Ch2 id=\u0022not_helpful_articles\u0022\u003ENot Helpful Articles\u003C/h2\u003E\u003Cp\u003EArticles that readers marked as not helpful.\u003C/p\u003E","publish_status":0,"post_type":"Blog","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"Track article performance in HelpGuides with dashboards featuring views, metrics, searches, and feedback on which articles are most or least helpful.","display_toc":false,"has_workingcopy":false,"allow_indexing":true,"total_views":239,"date_published":"2025-06-19T21:56:45.53","date_updated":"2025-06-19T21:56:46.05","date_created":"2025-06-19T21:33:43.343"}}}