{"Status":true,"Message":"","Response":{"post":{"postuid":"a7b01cb8-a7b0-4e04-b805-e03d73e53a47","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"fc6490ac-7527-4f49-b06e-46f701280e85","title":"Managing Your Team","slug":"article/managing-your-team","html":"\u003Cp\u003EYour HelpGuides account can have many users. Everyone you add can sign in and work on every project in the account.\u003C/p\u003E\u003Ch2 id=\u0022account_navigation\u0022\u003EAccount navigation\u003C/h2\u003E\u003Cp\u003EWhen you\u0027re outside a project, the left navigation shows your account-level pages:\u003C/p\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Cthead\u003E\u003Ctr\u003E\u003Cth\u003EItem\u003C/th\u003E\u003Cth\u003EWhat it\u0027s for\u003C/th\u003E\u003C/tr\u003E\u003C/thead\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EAccount\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EYour HelpGuides account.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EUsers\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EThe people who can sign in to your account.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EAll Projects\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EEvery project in the account. See \u003Ca href=\u0022/article/managing-projects\u0022\u003EManaging Projects\u003C/a\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EDocumentation\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EOpens this documentation site.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003ELogout\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003ESigns you out.\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Cp\u003EInside a project, \u003Cb\u003EAll Projects\u003C/b\u003E is at the bottom of the left navigation.\u003C/p\u003E\u003Ch2 id=\u0022roles_and_access\u0022\u003ERoles and access\u003C/h2\u003E\u003Cp\u003EHelpGuides doesn\u0027t have roles. Every user in an account has the same access: they can edit and publish content in every project, change project settings, create API keys, add and remove other users, and delete projects. Only add people you trust with all of your projects.\u003C/p\u003E\u003Ch2 id=\u0022viewing_users\u0022\u003EViewing users\u003C/h2\u003E\u003Cp\u003EClick \u003Cb\u003EUsers\u003C/b\u003E in the left navigation. The table lists each user\u0027s \u003Cb\u003EName\u003C/b\u003E, \u003Cb\u003EUsername\u003C/b\u003E (their email address), \u003Cb\u003EStatus\u003C/b\u003E and \u003Cb\u003ELast Logged In\u003C/b\u003E date.\u003C/p\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Cthead\u003E\u003Ctr\u003E\u003Cth\u003EStatus\u003C/th\u003E\u003Cth\u003EMeaning\u003C/th\u003E\u003C/tr\u003E\u003C/thead\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EValid\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EThe user has accepted their invitation and can sign in.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EUnverified\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EThe user hasn\u0027t accepted their invitation yet.\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Ch2 id=\u0022adding_a_user\u0022\u003EAdding a user\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EOn the \u003Cb\u003EUsers\u003C/b\u003E page, click \u003Cb\u003E\u002B Add User\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EEnter the person\u0027s \u003Cb\u003EFull Name\u003C/b\u003E and \u003Cb\u003EEmail Address\u003C/b\u003E.\u003C/li\u003E\u003Cli\u003EClick \u003Cb\u003EAdd user\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cfigure\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/fc6490ac-7527-4f49-b06e-46f701280e85/images/0e4c8d9e24fd45efa4005405be0fa113.png?v=-288589562\u0022 data-width=\u0022500\u0022 data-height=\u0022321\u0022 style=\u0022max-width: 100%;\u0022 alt=\u0022Add User dialog with Full Name and Email Address\u0022/\u003E\u003Cfigcaption\u003EThe Add User dialog\u003C/figcaption\u003E\u003C/figure\u003E\u003Cp\u003EHelpGuides emails them an invitation to join your account. They appear in the table as \u003Cb\u003EUnverified\u003C/b\u003E until they accept it.\u003C/p\u003E\u003Cp\u003EThe number of users you can add depends on your plan. If you\u0027ve reached your plan\u0027s limit, HelpGuides shows a message instead of adding the user.\u003C/p\u003E\u003Ch2 id=\u0022resending_an_invitation\u0022\u003EResending an invitation\u003C/h2\u003E\u003Cp\u003EIf someone can\u0027t find their invitation, click \u003Cb\u003EReinvite\u003C/b\u003E in their row. HelpGuides sends a new invitation email.\u003C/p\u003E\u003Ch2 id=\u0022removing_a_user\u0022\u003ERemoving a user\u003C/h2\u003E\u003Col\u003E\u003Cli\u003EOn the \u003Cb\u003EUsers\u003C/b\u003E page, click \u003Cb\u003ERemove\u003C/b\u003E in the user\u0027s row.\u003C/li\u003E\u003Cli\u003EIn the \u003Cb\u003EConfirm Delete\u003C/b\u003E dialog, click \u003Cb\u003EDelete\u003C/b\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EThe user is removed from your account and can no longer sign in to it. You can\u0027t remove yourself.\u003C/p\u003E\u003Ch2 id=\u0022editing_a_users_name\u0022\u003EEditing a user\u0027s name\u003C/h2\u003E\u003Cp\u003EClick a user\u0027s name or username to open their profile. Change their \u003Cb\u003EFullname\u003C/b\u003E and click \u003Cb\u003EUpdate\u003C/b\u003E.\u003C/p\u003E\u003Cp\u003ETo change the email address someone signs in with, contact support.\u003C/p\u003E\u003Ch2 id=\u0022related\u0022\u003ERelated\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022/welcome\u0022\u003EWelcome to HelpGuides.io\u003C/a\u003E: getting started with your account.\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022/article/api-keys-and-the-rest-api\u0022\u003EAPI Keys and the REST API\u003C/a\u003E: giving scripts and applications access without adding a user.\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022/article/connecting-slack\u0022\u003EConnecting Slack\u003C/a\u003E: letting your team ask questions from Slack.\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022/article/setting-up-chat\u0022\u003ESetting Up Chat\u003C/a\u003E: your team can answer visitors from the chat inbox.\u003C/li\u003E\u003C/ul\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"Manage users in your HelpGuides account: add, invite, edit, and remove users with full access to all projects in your account.","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":3,"total_views":0,"date_published":"2026-10-04T21:45:40.21","date_updated":"2026-10-04T21:45:40.87","date_created":"2026-09-28T16:19:47.993"}}}